If You’re Not First You’re Last: Sales Strategies to Dominate Your Market and Beat Your Competition by Grant Cardone book review
By Grant Cardone NY Times Best-Seller and serves as the playbook for boosting sales, increasing margins, and creating new opportunities no matter the economy.
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There are
nineteen chapters with conclusion, afterword, glossary and index, and like the
rest of Grant’s books, at the end of each chapter, there are excises to make
sure you have comprehended the key concepts.
This book
was written a few years after the 2008 housing and bank crisis and as such
deals with strategies on how to cope in an economic recession.
The first
chapter is about four categories of responses to economics downturns in the
economy and the fourth choice is Grants choice on how to handle the outlook. So
while other business contract and retreat, Grant suggests you advance and
conquer, focusing all your resources to achieve this objective.
The next two
chapters are about revitalising your personal power base and your past client
base, this not necessarily about selling but about letting them know your still
in the market to personal contacts and to your past customers, to keep you in
mind if they need the product or service you have to offer.
The next
chapter suggest that making personal visits to past clients makes all the
difference to keeping you in their thoughts, next time they make a purchase for
goods and or service you (and others) may sell, they will think of you first.
Next is converting the unsold, according to Grant, eighty percent of sales are done on the fifth call to businesses, so go back over your unsold clients and keep selling to them.
Next is converting the unsold, according to Grant, eighty percent of sales are done on the fifth call to businesses, so go back over your unsold clients and keep selling to them.
The next
suggestion is multiplying sales through existing clients, referrals are so
important, replacing clients with new prospects is vital, so don’t be afraid to
ask for help, its part and parcel of relationships you need to build up your
revenue cycle.
One of the most important chapters of the book
is delivering at “wow” levels. Here Grant suggests most company sales people
(no matter what the product, service or idea) end up with average sales pitch
and service delivery to prospective clients. If people sell based on price
alone, there is only one way it’s going
to go and that is down.
Grant suggests you can never create a “wow” experience
based on price; it has to giving the best service delivery giving more monies
worth through going the extra mile for the client. Remember “Wowed” clients are
the best way to organically grow your customer base, through word of mouth,
rather than deep discounts of price, diminishing it true value to the customer.
The
importance of price, is a universal sales issue and even more so in times of
economic decline. Here Grant suggests not to go down to the lowest price but
build the value of the product, service or idea and then give the customer,
prospect or client, the confidence in you, that you have the solution to their
problems.
Grant has a Rule “Money will find what people
perceive as value; not the lowest price” Grant goes through five steps (you
will have to buy the book or listen to the MP3 to find these) to increase value
of the product, service or idea on page ninety four of this book.
In chapter
nine Grant suggest that many sales people don’t pushed enough for the second
sale, do this only after closing the first sales, activating the second sales
will boost profits.
In chapter
ten Grant talks about adding value to the sale or product but never lower
price, adding value or promoting the unique selling point, without costing any additional
money will increase revenue ( note this is not part of a second sale don’t
confuse them) suggests Grant.
Grant goes
on to say in chapter eleven, always be keen for business always “act hungry”
even when you are not, keep gaining market share. Grant says you must keep your
eye on the future in order to have one. So turn your hunger to a close.
Expanding
your acceptable client profile, is next in chapter twelve, were Grant talks about why
businesses in a contracting market should not just keep to the usual client
profile, rather they should look at all parts of the segments of the market, in
order to keep the sales revenue occurring in the future, don’t let your pride
lose business opportunities.
Next is
chapter thirteen, here Grant talks about effective Marketing Campaigns, it’s a
mistake not to keep advertising suggest Grant, business should advance and
conquer rather than retract from marketing campaigns, businesses should do more
in times of downturn in the economy not less! In that campaign you also market
yourself, you should always make yourself invaluable.
In chapter
fourteen Grant talks about repackaging for increased profits, or how to resell whole
products as individual portioned products to gain more sales. An example would
be a video of a seminar, sold a s also a webinar and then the video can be
turned in to an Mp3 audio product, turned into eBooks and even podcasts, that
were of the video/ webinar of the seminar, can be sold as standalone products,
all these new products from the same source re-purposed.
In chapter
fifteen Grant deals with the power schedule, this is needed to keep you and
your business focused and productive, says Grant.
A disciplined schedule strategy is vital and the first part is the time you go to bed and the time you wake up must set and adhered as getting the right amount of sleep will give you energy for the next day.
Then schedule the rest of your time around the important parts of your business while always looking for opportunities, making sure fifty percent of your time is in front of clients making sales. Grant goes on to list other helpful examples and list his own schedule.
A disciplined schedule strategy is vital and the first part is the time you go to bed and the time you wake up must set and adhered as getting the right amount of sleep will give you energy for the next day.
Then schedule the rest of your time around the important parts of your business while always looking for opportunities, making sure fifty percent of your time is in front of clients making sales. Grant goes on to list other helpful examples and list his own schedule.
Next Grant
talks about having an advance and conquer attitude, always, always, always have
a positive optimistic attitude and gives nine tips on how to achieve this
emphasizing never to have a negative
one.
In chapter
seventeen freedom financial plan, Grant says that people don’t know the
language of money, and that you don’t necessarily need a collage degree ,
however you do know how to earn money, how to keep it without losing it and how
to make it multiply. Grant gives advice on the subject, stating you must have
financial (as well as business) goals.
In chapter
eighteen called the most important skill needed to advance and conquer, Grant
suggests selling is the most vital component of business without income there
will be no business and in order to generate sales, the sales force most have
training and constant practice to keep up the skill.
In chapter nineteen Grant talks about an “Unreasonable Attitude” and having the right type of attitude in sales is something, Grant returns to, in all of his books; no sales equals no income.
In chapter nineteen Grant talks about an “Unreasonable Attitude” and having the right type of attitude in sales is something, Grant returns to, in all of his books; no sales equals no income.
The last
chapter of the “If you’re not first you’re last” sales to dominate your market
and beat your competition is called “how to guarantee your position, in which
Grant suggest that people take on board all the useful advice expressed in the
book and apply it, taking action, be relentless, be unreasonable in your belief
in what you can do and offer your clients, and advance and conquer your sales,
be so valuable, being held in such high regard, that you will always have a
place in the organisation.
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